Committed to Customer Satisfaction
Thank you for following through with our plantation shutters. The replacements really have provided a better line, both inside and outside to our large triangular window. The approach that you all took in dealing with the situation provides tangible evidence of your commitment to “customer satisfaction”.
We will confidently recommend Complete Blinds to members of our family and to friends.
Right From the First Call
I’m writing to express my complete satisfaction with the service I received dealing with your company. Too often good service is not acknowledged and its good service that makes companies so successful. Right from the first call. The enquiry was handled with extreme professionalism, followed by a visit from Mark who was very polite, knowledgeable and professional and finished off with Jono who was amazing. These people should all be acknowledged. They are a credit to your company.
I’m delighted with my shutters and I have no problem with recommending your company to anyone looking for window treatments.
Premium Customer Service
We wanted to write to you to thank all the staff at Complete Blinds that have been associated with our request for service, from Mark (Rep), to Leah and the installers you truly have a great team who are professional, pleasant to deal with and exemplify premium customer service. It is teams like this that make a Business truly high performing. Please take a minute to thank them for us…we would recommend Complete Blinds to all our family and friends. Well Done !!
Installed to Perfection
Just want to give some feedback on the blinds – they are excellent and installed to perfection – really impressed!!
A Pleasure to Deal With
From the first phone call all the team were a pleasure deal with. They gave us courteous and prompt service with their wealth of experience. When our salesman Dean, told us the time frame for delivery, it was spot on. Of course, I had 2nd thoughts about the hue of the cream colour of our shutters which we were going to order. Dean came back and we nutted out the colour again, it is perfect. Blake installed them yesterday and he is also a credit to Complete Blinds. He was very pleasant and obviously knows his trade. He took pride in his work and respected our floors and coverings on a very, very wet day.
Pleased with the Professionalism
Thought it appropriate to let you know how pleased we have been with the professionalism of all our contacts with your company from the Home Show at Homebush through to the installation of a number of shutters and awnings in our house yesterday.
Apart from being very helpful, knowledgeable and friendly from the original crew at Homebush and then Troy measuring through to Johnno installing, all dealings have been pleasant and professional.
Johnno went about his work without fuss, cleaned even the smallest amount of dust after drilling and was very friendly from the outset. When he left you wouldn’t have known he’d been here – apart from the new shutters and awnings that is!
Well done – would you please pass on our thanks to all concerned.
Just a note to say that Gloria and I are very grateful for the superb curtain installation you arranged today.
We will certainly recommend your company to our neighbours.
Delivered Exactly What We Discussed
My husband and I wanted to thank you for the exceptional customer service and friendly, well informed advice we received from you. We ordered plantation shutters from you in November and they were installed in the week of Christmas 2014, just as you had promised. You delivered exactly what was discussed and your office kept us well informed. It is not often that we have experienced good service, time management and communications, so we would like to express our appreciation. We are extremely happy with our new plantation shutters, they look fantastic and give the whole house a more modern look.
Thank you again, we will certainly recommend you and your team.
Far Superior to Others
I also just wanted to thank you – the blinds look wonderful. I have had exceptional service from everyone at your company, from Dean (who came out to quote), to Pedro (who had the difficult job of installing) and thanks again for having the blinds installed this week prior to guests visiting from UK over the weekend. Pedro has done an amazing job and was extremely clean, polite, helpful and professional in his installation process. I actually obtained about 5 quotes for my blinds and while yours wasn’t the cheapest (although not the most expensive either), I thought the value for money in terms of quality of fabric and installation process was far superior to others. I am happy with my choice!
I will definitely recommend your firm to friends.
Professional and Friendly Advice
I just wanted to say how happy I am with our new blinds that were installed today. They look fantastic, and I am very grateful for the professional and friendly advice provided by Dean at the planning stage. Today Pedro installed the blinds quickly, efficiently and with minimal mess. Neither of them could have done any more to ensure that the product met our needs. Leah in the office was also a pleasure to deal with.
So less than a month after paying our deposit we can enjoy the fresh look and the insulation benefits of our new blinds. Thank you to all concerned, and keep up the good work!
Top Quality & Service
We wanted to express our gratitude of how much we enjoy our new blinds. They are of top quality and the service we received was incredible. Furthermore, it was done in a timely manner and the professionalism that was displayed by your installers was exceptional. Thank you so much!
I Was Treated Like Royalty
Hi, Just a note to let you know how thrilled I am with my blinds and shutters. Everyone that I have dealt with from Complete Blinds has been professional, organized and helpful. From the first day I came into your showroom I was treated like royalty. Thanks once again for the excellent job you have done – my house now looks finished.
We Love Our New Blinds
Just wanted to let you know that we love our new blinds. They turned out better than we had hoped….. Great customer experience.
Absolutely Beautiful Shutters!
Absolutely beautiful shutters – we now can see out without being blinded by the afternoon sun. Look forward to ordering again. Thank You!
Thank you so much for such a quick response to my email. I really appreciate your professional service. I just wanted to express my sincere appreciation for your help and understanding with the huge job you have done – we will definitely be ordering more for our living room & family room windows. Thanks again!
Service Unlike Other Companies
Thank you very very much, you were so helpful and unlike other companies who didn’t even bother to answer my emails you did what you said you would do! I will contact you tomorrow to place my order.